The 149th Open at Royal St George's
COVID-19 Code of Conduct - The Open
Ticket Holders and Hospitality Customers
You understand and accept that your attendance at The 149th Open at Royal St. George’s (The Open) is conditional upon you agreeing to abide by a set of mandatory protocols designed for the personal and collective health and safety of all those attending The Open. Compliance with these protocols is essential, both to mitigate against the transmission of COVID-19 and to mitigate against large numbers of contacts being traced by public health authorities. You acknowledge that your actions have a direct impact on the staging of The Open – a significant COVID-19 outbreak is likely to adversely affect the Championship.
Everyone attending The Open has a duty of care to monitor their own health. Any person showing symptoms of COVID-19 should not attend The Open but should instead self-isolate and follow local government guidance. Common symptoms include:
• Fever (having a temperature of 37.8 degrees Celsius or higher)
• New continuous cough
• New loss of or change to your sense of taste and/or smell
All ticketed attendees will be required to complete a health questionnaire and watch a COVID-19 educational video in order to activate their ticket and/or enter the venue.
If at any point from 10 days prior to attending The Open you, a member of your household or someone with whom you have had close contact begins to experience any symptoms of COVID-19, please contact The Open Ticket & Accreditation Office on +44(0)1334 460010 or firstname.lastname@example.org. It is imperative that you do not attend The Open and put the health of others at risk in this scenario.
If you test positive for COVID-19 within 3 days of attending The Open, please contact The Open Ticket & Accreditation Office (using the details above) at the earliest opportunity.
Social distancing must be observed at all times in areas designated by The R&A.. Pictorial signage will be displayed at the entrances to and throughout the venue and to remind you to maintain a safe distance from others and practice good hygiene.
Face coverings must be worn at all times indoors, unless you are (i) seated at your table, (ii) eating or drinking, or (iii) exempt for medical reasons. Children under the age of 11 are not required to wear face coverings. Face coverings are recommended to be worn in all other areas of the venue.
Handwashing and Hygiene
Enhanced handwashing and sanitising must be undertaken. Handwashing and sanitising stations will be located throughout the venue.
Proof of Negative Test or Vaccination
In order to gain entry to the venue, all spectators will be required to provide proof at the entry gates on each day of attendance of: (i) full (two dose) COVID-19 vaccination administered at least 14 days before attendance via the NHS App or the NHS.UK website or by letter which can be ordered by calling 119; or (ii) a negative lateral flow test result within 48 hours of attendance via the NHS App or the NHS.UK. website. Ticket holders from Northern Ireland or from outside the UK will not be able to provide proof of vaccination and must show a negative lateral flow test result instead.
Further details on the requirements for proof of negative lateral flow test or proof of full vaccination will be published at www.theopen.com/covid-19.
You will be required to provide personal contact details through The Open ticket app before being permitted entry to the venue. In limited circumstances – for example, if you do not own a mobile device that is compatible with The Open ticket app – you will be required to complete a contact form at the on-site Ticket & Accreditation Office. This enables contact tracing to be undertaken should a COVID-19 outbreak be identified. Contact tracing makes it possible to quickly find other people who may have become infected, and we can then stop any further spread of infection.
Failure to Comply
This COVID-19 Code of Conduct applies to all ticket holders and hospitality customers attending The Open. Any person who fails to comply with the terms of this COVID-19 Code of Conduct may have their tickets or hospitality passes cancelled and/or be refused entry to, or removed from, The Open.
Changes to this Charter
Information on COVID-19 may change and The R&A reserves the right to amend this COVID-19 Code of Conduct based on the latest international best practices and Government guidance.