Our patrons
The 151st Open at Royal Liverpool
Digital Tickets App
Digital Tickets
For The 151st Open, tickets will be delivered digitally to all of our ticket holders via The Open Tickets App.
The Open Tickets App provides a secure means to access, manage and transfer tickets to the event for your own use, or to share with family members and friends.
When will I receive my tickets?
Once tickets are ready, all ticket purchasers and hospitality guests will receive an email in June inviting them to download The Open Tickets App. If you haven’t received your tickets by 1 July 2023, please contact us for assistance.
Important - If you download The Open Tickets App before you receive the email inviting you, your tickets will not be immediately available in the app. If you wish to view the details of your valid tickets, you can log into your 'My Account' on www.TheOpen.com.
Transferring tickets
We would strongly encourage all attendees to hold their own ticket on their own smartphone for security purposes and to speed up entry on arrival. However if member(s) of your party do not have access to a smartphone, you may hold multiple tickets on one device. Transferring tickets can be done using the in-app transfer functionality to send any additional tickets to the other members of your party. We recommend transferring any tickets in advance of your arrival to avoid delays.
Re-admission to the venue
All attendees will be able to leave the venue and return on the same day if desired. When exiting the course, all attendees wishing to re-enter the venue later that day, must ensure that they collect a wristband when leaving the venue. If you are unable to display a valid wristband and your digital ticket on The Open Tickets App upon return to the venue, you will not be permitted re-entry to the event.
No Smartphone?
For any spectators attending The Open that do not have any access to a smartphone within their party, please come to the on-site Ticket Office to gain entry to the venue.
The lead purchaser of the group must accompany you and provide the following:
1) Proof of purchase (e.g. a printed email/ printed file recap document),
2) Some form of ID (e.g. driver’s license or bank card).
If you had tickets purchased for you and the lead purchaser will not be in attendance to provide proof of purchase, please contact us to discuss your entry process.
Ticketholders should contact us on Tickets@TheOpen.com or +44 (0)1334 460010.
Hospitality guests should contact us on Hospitality@TheOpen.com or +44 (0)1334 460090.
FAQs
FAQsRead Frequently Asked Questions about our The Open Tickets App