Cookie Information

Manage your cookie settings

Our website (www.theopen.com) uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. You can find out more about cookies at www.allaboutcookies.org.

We use the following types of cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log in to The One Club.

Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name	Cookie Type	Purpose
ASP.NET_SessionId	Strictly necessary	A general platform session cookie used to maintain an anonymised user session by the server.
website#lang	Strictly necessary	Application cookie set by the website to ensure the proper functioning of language versions.
cookie-warning_is-site-visited	Strictly necessary	Used to display/hide the cookie notification bar.
CookieControl	Strictly Necessary	This cookie is set to remember the user's preferences about cookies.
cookie-warning-settings_agreed	Strictly Necessary	Used to display/hide the cookie notification bar.
__RequestVerificationToken CustomAntiForgery	Strictly necessary	Anti-forgery cookies used by ASP.NET to prevent CSRF attacks and data forgery.
COGNITO_ACCESS_TOKEN CognitoIdentityServiceProvider	Strictly necessary	Used by Amazon Cognito to manage user authentication and session state, storing tokens to securely maintain login sessions.
stx_rememberMe	Strictly necessary	This cookie is used to maintain the user's authentication state, cross-domain.
JSESSIONID	Strictly necessary	Standard cookie used by web applications to manage user sessions. This cookie stores a unique session identifier for a user which allows the server to recognize requests coming from the same browser during a user’s session.
ballotOrdersFileNumber	Strictly necessary	Custom cookie used to track the user orders.
checkoutConfig secutixConfig stx_contact_TheOpen_2021_v1	Strictly necessary	These cookies store ticketing related settings, configuration settings for the checkout process and event specific preferences, ensuring a smoother and more personalized purchasing experience.
lastDisplayedBanner	Strictly necessary	Cookie used by website to manage banner displays ensuring the same banner isn't displayed repeatedly and enhancing your browsing experience.
linksConfigurationCookie	Strictly necessary	The cookie stores settings related to the configuration and behavior of website links, ensuring consistent navigation and display preferences.
maxIdleTimeInSeconds	Strictly necessary	Custom cookie to track the maximum idle time duration for user sessions.
HTML_BitRateBucketCsv HTML_isPlayingCount HTML_VisitCountCookie HTML_VisitIntervalStartTime HTML_VisitValueCookie	Strictly necessary	Custom cookies for measuring user engagement with media content.
volumeControl_volumeValue	Strictly necessary	The website utilizes a third-party audio and video player plugin and the cookie stores volume settings and preferences chosen by the user.
userId	Strictly necessary	This cookie stores a unique identifier for the user to enable personalized experiences or maintain session consistency across the website.
DataDome	Strictly necessary	The DataDome cookie helps websites detect and block malicious bots and automated threats. It ensures security by assessing user behavior without storing personal information.
receive-cookie-deprecation	Strictly necessary	This cookie tracks whether the user has been notified about updates or changes to cookie usage, ensuring the notification is not shown repeatedly. It does not store personal information and is used to enhance the user experience.
AkamaiAnalytics_BrowserSessionId AKA_A2	Strictly Necessary	Used to route subsequent requests from the same client to the same Akamai edge server, which can help optimize caching and delivery of content.
__cf_bm	Strictly Necessary	Set by Cloudflare to distinguish between humans and bots, helping protect the website from malicious automated traffic.
_ga _gid	Analytics	Set by Google Analytics. These cookies show us how many people have visited the website and when, but cannot be used to identify you. This helps us to improve our website’s usability. You can find out more about Google Analytics cookies here.
_gat_UA-109774186-1 _gat_UA-25967024-1 _ga_LFWMMB3DG0 _ga_6NLLN3BJ6F	Analytics	Google Analytics cookies used to throttle request rates and track session data across multiple visits.
_stid	Analytics	Used for site analytics to determine things such as pages visited and the amount of time spent on the website.
_clck _clsk CLID ANONCHK MR MUID SM	Analytics	Set by Microsoft Clarity to record session interactions, identify unique browsers, and synchronise identifiers across Microsoft domains for analytics.
mc	Analytics	Anonymously tracks how users interact with the website.
__mp_opt_in_out_cookies_metrics-1 __mp_opt_in_out_tracking_metrics-1 mp__origin mp__origin_referrer mp_a97d6abb431eaf5735b8ba5688590bc2_mixpanel mp_account_id mp_distinct_id mp_cookie	Analytics	Set by Mixpanel to assign a unique identifier to each user, store consent preferences, and collect information about user interactions and traffic sources.
ph_phc_AbWnF3gjLFDyp6JE1HdRUKkuyO6UyQSk9twlK3k7Lea_posthog	Analytics	Set by PostHog to store a unique user identifier and track interactions across sessions for product analytics.
_hjSessionUser_2879837	Analytics	Set by Hotjar to store a unique user identifier to track behaviour across multiple sessions.
_uetvid	Analytics	Set by Microsoft Bing Ads (UET) to store and track a unique visitor ID across multiple sessions for measuring advertising effectiveness.
sessionid	Analytics	Stores a unique session identifier to track user activity across pages during their visit.
__utma __utmb __utmc __utmt __utmz	Analytics	Legacy Google Analytics cookies used to determine returning visitors and track pages visited during a session.
_fbp	Targeting	Set by Facebook to deliver and measure advertising on Facebook and third-party platforms after visiting this website.
fr	Targeting	Set by Facebook to show relevant adverts to users and measure and improve the adverts. The cookie also tracks the behaviour of the user across the web on sites that have Facebook pixel or Facebook social plugin.
_gcl_au	Targeting	This cookie is used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
_rdt_uuid	Targeting	Set by Reddit to build a profile of interests and show relevant advertisements.
_ttp _tt_enable_cookie ttcsid ttcsid_CIDB8GRC77U441D17RV0	Targeting	Set by TikTok to evaluate and measure how campaigns and marketing strategies perform, and to identify visitors across sessions.
guest_id guest_id_ads guest_id_marketing personalization_id muc_ads	Targeting	Set by Twitter/X to integrate sharing features, show relevant adverts, and track advertising performance across the web.
IDE	Targeting	Set by Google DoubleClick, this cookie stores information about how you use the website and any other advertisement before visiting the website. This is used to present you with adverts that are relevant to you.
uuid EE ud dpm	Targeting	Used to assign unique identifiers and store visit information for targeted advertising across multiple websites.

Note: This policy is reviewed and updated regularly. Where new cookies are introduced or existing cookies change, this page will be updated accordingly.