Our patrons
Accessibility
Our Hospitality Areas
The Open is committed to providing a high standard of accessible facilities for all visitors and spectators.
Sunflower lanyards will be available at each hospitality reception to support assistance around the venue.
The Champions Pavilion will operate an external lift for ground floor access for wheelchair users. An accessible toilet will be available and includes an audio and visual alarm.
The Origins Pavillion will have an internal lift for best guest experience and assistance to higher levels. An accessible toilet will be available on the ground floor and includes an audio and visual alarm.
The R&A Pavilion housing Scorers and Scorers Premium on the ground floor is wheelchair accessible with a ramp provided for entry. An accessible toilet will be available and includes an audio and visual alarm.
Ticket Plus is wheelchair friendly and located on levelled grass terrain. An accessible toilet will be available and includes an audio and visual alarm.
For more information on accessibility parking, please see the Arriving at The Open page.
For more information on accessibility assistance in The Open Shop, please see the On-site at The Open page.
Please update us should you have any additional accessibility requirements. You can reach us via email Experiences@TheOpen.com or telephone +44 (0)1334 460090.
Assistance at The Open
The Accessibility Hub is located in the main Spectator Village. Accessibility Stewards are identifiable by their orange bibs and are trained to assist with accessibility queries. Sunflower lanyards can be collected here also. Included in the Accessibility Hub area is a sensory zone, which provides a quiet space for spectators with autism and sensory processing disorders to relax and find calm if the noise and excitement around The Open becomes too overwhelming. Please speak to an Accessibility Steward if you require access to this facility.
Accessible Grandstand Seating
There will be thousands of public grandstand seats located around the course, which are provided free of charge to all spectators and are available on a first come, first served basis.
Accessible viewing platforms are available at the 18th Green grandstand (enter at the end of the grandstand on the playing right of the hole), at the Practice Ground grandstand (enter at either side of the grandstand) and at the 13th and 17th Green grandstand (enter at either side of the grandstand on the playing left of the 13th hole and playing right of the 17th hole). These locations are shown on the spectator map, which will be published in June 2025. Seating will be provided for accompanying carers, however this may be restricted to one accompanying carer per person at busy times. Please ask a grandstand marshal for assistance with seating, if required.
If the grandstands become full at busy times, a ‘pass-out’ system will be in place to allow spectators to temporarily leave the grandstand and return to their seat within 30 minutes. Spectators who need to leave their seat for longer than 30 minutes due to a medical reason should notify a grandstand marshal, who will extend the pass-out period for up to one hour. It is recommended that spectators with a hidden disability wear a sunflower lanyard to assist marshals to implement this process fairly.
For more information please see our Spectator Accessibility Guide linked below.
