FAQs

Tickets will be distributed digitally and available for viewing in The Open Tickets App 4–6 weeks ahead of The Open. A webpage with detailed instructions on accessing and transferring your tickets via the app can be found here.

Tickets will be distributed digitally and available for viewing in The Open Tickets App 4–6 weeks ahead of The Open. Please ensure that you create an account in The Open Tickets App with the email your tickets were transferred to. If you have created an account with a different email, please log out and create a new account with the correct email address. If you are still unable to view your tickets, please contact the Hospitality Team.

Please note that the scannable QR code will only appear on your ticket within 12 hours of your attendance at the Championship. If a QR code does not appear within this time frame, please contact a member of the Hospitality Team.

We can cater for all allergies and dietary requirements. If you have specific dietary requirements and have not yet completed our Requirements Form, please contact a member of the Hospitality Team.

Small bags/backpacks will be accepted into the event but may be subject to security searches. For a list of all prohibited items, please visit our Spectator Advice webpage here.

If your Origins Premium Experience is located in the Origins Pavilion, a cloakroom will be available at the main reception for guests. Any items left in the cloakroom are done so at your own risk, and The R&A will not take any financial responsibility for replacing them. Large or oversized luggage items are not permitted at The Open. We recommend leaving your luggage out of sight in your vehicle during your visit. The Open will provide a secure left luggage facility which can be used to store coats or small bags such as backpacks or carry-on sized luggage. The Left Luggage & Lost Property Facility is operated on a "first-come, first-served" basis and is located within the main Spectator Village. Please note that the Left Luggage facility will not accept cash, computers, or high-value items.

Still photography of play is permitted, provided that it does not disrupt play, and images are not used for any commercial purposes where The R&A will retain copyright. Flash photography is not permitted during practice or play.

Public grandstands are situated around the golf course and Practice Ground. Please note that smoking and alcohol are not permitted on the grandstands.

Full medical and first aid facilities will be available at several points around the course.

If you have any questions regarding your tickets to the Championship or you would like to enquire about our range of Premium Experiences, please contact us via the following details:

Tel: +44 (0)1334 460090

Email: Experiences@TheOpen.com

Please see our Getting There webpage for more information, including details on getting to The Open by bus and by bicycle.

A hospitality car parking pass is for vehicles measuring less than 5 metres in length and/or with a seat capacity up to 9 seats. If you plan to park at The Open in a larger vehicle such as minibus or coach, a custom parking pass will be required.

Please see below for vehicle categories:

• Minibus: Vehicles with 10-21 seats, 5-7.99 metres in length
• Coach: vehicles with 22 seats and above, exceeding 8 metres in length

Please contact the Hospitality Team as soon as possible to request a custom parking pass.

Minibus and Coach Drop Off and Pick Up is available in the Yellow D Coach Pick Up/Drop off Area. If you intend to be dropped off by your coach or minibus for the day, a pass will be required. Your complimentary car parking passes can be swapped for a Yellow D Coach Pick Up/Drop off Area pass.

Please note that this pass will be printed, not digital.

If you have Ticket Plus booked with us, your drop off/pick up location for larger vehicles will be in Blue A. This area requires no pass for drop off and pick up. 

For more information, see our Arriving at The Open page in your Information Pack.

As the Yellow D Coach Park is a drop-off and pick up zone only, once guests have been dropped off, drivers will be directed to an appropriate parking area by parking staff which they can enter with the printed pass for Yellow D. We would advise all guests based in the Origins Pavilion to use the Yellow D Coach Pick Up/Drop off Area if arriving in a larger vehicle. 

If you have Ticket Plus booked with us, your parking location for larger vehicles will be in the Blue C Coach Park. This area requires a digital pass.

Yes, you can bring your carer with you while attending The Open. However, all attendees, including carers, are required to purchase their own hospitality ticket.

The Open is committed to providing a high standard of accessible facilities for all visitors and spectators. All of our hospitality venues are accessible, for more details please see our Accessibility page in your Information Pack.
 
Accessible viewing platforms are available at the 18th Green grandstand (enter at the end of the grandstand on the playing right of the hole), at the Practice Ground grandstand (enter at either side of the grandstand) and at the 13th and 17th Green grandstand (enter at either side of the grandstand on the playing left of the 13th hole and playing right of the 17th hole).  Seating will be provided for accompanying carers, however this may be restricted to one accompanying carer per person at busy times. Please ask a grandstand marshal for assistance with seating, if required. 
 
Sunflower lanyards will be available at each hospitality reception to support assistance around the venue.

Accessible parking will be available for hospitality guests attending The Open if required. Please note that a Blue Badge or international equivalent, alongside a separate parking pass, is required to access these areas. Please contact the Hospitality Team directly for assistance.

Those wishing to bring privately owned or hired mobility scooters and wheelchairs into the venue must contact the Hospitality Team to determine if the dimensions meet our specific requirements. Please note, mobility scooters and wheelchairs will not be provided at The Open.

If you have a reserved grandstand seat ticket, it will be distributed alongside your tickets in The Open Tickets app 2 weeks before the Championship. For guidance on using the app, click here.

If you have a reserved grandstand seat, please make your way to the front of the queue to enter the grandstand. Please speak to Grandstand Marshals, who will be able to assist in directing you to your reserved seat.

Grandstand Seats and viewing platforms will be available on the following holes across the course: 1st Tee, 1st Green, 3rd Green platform, 4th Green, 5th Tee, 9th Green, 11th Green, 12th Green, 13th Tee, 13th Green, 14th Green platform, 15th green, 16th Tee platform, 16th Green, 17th Green, 18th Green and the Practice Ground.

Tickets to The Open are non-refundable (except in the case of severe weather disruption, event cancellation, or cancellation within 48 hours after your purchase, up to 21 days prior to the first day on which competition golf is played at the Championship).